Terms&Conditions
SHIPPING GUIDELINE
Real Italian Gourmet Corner LLC, only ships within the contiguous United
States. Please note that delays may occur due to weather, availability, or
other unforeseen circumstances.
PRODUCTS AND GIFT BOXES
Orders placed on in-stock items before 11 a.m. CST Monday through Friday
will ship that day. Orders placed after 12 p.m. CST Monday through Thursday
will ship the following day. Orders placed after 12 p.m. CST on Friday will ship
the following Monday.
All shipping charges are based on FEDEX Ground orders and will arrive within
2-7 business days (Weekends not included).
We guarantee delivery only to the address you provide. Shipments that you
re-direct and shipments to incorrect or incomplete addresses cannot be
guaranteed to deliver on time. We do not deliver to P.O. boxes.
Gift wrapping is not available for any orders.
SHIPPING CHARGES*
Free shipping is offered on all fedex Ground orders over $1000 going to
same address.
RECEIVING INSTRUCTIONS for SALAMI
Upon receipt, please place your items in the refrigerator. It is best to store
your salumi and formaggi tightly wrapped in plastic wrap for the best results.
Enjoy your salumi and formaggi by the "best by" date listed on the package.
When you prepare your antipasto board, don't forget to pull your salumi and
formaggi from the fridge a bit before serving – they are best enjoyed at room
temperature (and with a glass of wine)!
FRESH TRUFFLES
To ensure the freshest possible quality, all fresh truffles will be shipped
Monday through Thursday via FedEx Standard Overnight for a fixed
fee.* Orders placed after 3 p.m. EST Monday through Wednesday will ship
the following business day. Orders placed after 3 p.m. EST on Thursday will
ship the following Monday. A signature is required for all deliveries of Antichi
sapori Fresh Truffles. Fresh truffle orders do not qualify for free shipping on
purchases over $179 because expedited shipping is required. All fresh truffle
sales are final and non-refundable.
RECEIVING INSTRUCTIONS
Real Italian Gourmet Corner LLC fresh truffles are shipped in temperature-
controlled packaging, designed to keep the product fresh for up to 48 hours.
Upon receipt, please follow the fresh storage instructions included in the
shipment. Eataly is not responsible for any items that have been damaged
due to mishandling after receipt.
* Disclaimer: Shipping charges are subject to change. Please note that if you
order from our external vendors in addition to grocery and gift boxes from our
online store, you will receive different packages (at different times and
possibly days), as they ship from separate facilities. If you have any questions
about shipping charges, please submita request.
RETURN POLICIES
At Real Italian Gourmet corner LLC we take great care and pride in selecting
the highest quality products for our customers. If you are not satisfied with
your purchase or an item is damaged, we will find another solution. Please
note that returns for items purchased online are not accepted without previous
ONLINE PURCHASES
Online purchases are not eligible for returns. If a product does not meet
satisfaction, please e mail us at orders@mariorizzotti.com and submit a
request, our online Customer Service team is glad to offer assistance!
